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Neches Federal Credit Union
Nederland, TX | Full Time
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Member Service Representative
$34k-41k (estimate)
Full Time | Banking 1 Week Ago
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Neches Federal Credit Union is Hiring a Member Service Representative Near Nederland, TX

Our Member Service Representatives deliver exceptional service while assisting members with their financial needs. We are looking for a candidate that possess the following skills; a high school diploma or equivalent, good verbal and written communication skills, math aptitude, and keyboarding skills. In addition, we are looking for punctual and regular attendance, the ability to work independently while displaying initiative and decision-making, a team player, and a high level of professionalism. They use their knowledge and pro-active problem solving skills to educate members about our products and services. Team Neches continues to be true to the credit union commitments. We are Family, Friends, Community.


ADDITIONAL REQUIRED QUALIFICATIONS:

  • 6-months cash handling or equivalent experience


JOB SUMMARY:

  • Processing member transactions, i.e. deposits, withdrawals, transfers, cashing checks, loan payments, credit card cash advances etc.
  • Issuing money orders, cashier checks, and hunting/fishing license tags
  • Responsible for balancing drawer
  • Completing various transaction reports


Classification:
Non-exempt

Location: Nederland

Hours: Scheduled for no more than 29 hours per week between the hours of

Monday through Thursday 12:30 PM to 5:15 PM

Fridays 12:30 PM to 6:15 PM

Rotating Saturdays 6:45 AM to 10:15 PM

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$34k-41k (estimate)

POST DATE

04/18/2024

EXPIRATION DATE

06/17/2024

WEBSITE

nechesfcu.org

HEADQUARTERS

PORT NECHES, TX

SIZE

25 - 50

FOUNDED

1952

CEO

BRYAN E MCEACHERN

REVENUE

$5M - $10M

INDUSTRY

Banking

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About Neches Federal Credit Union

Neches Federal Credit Union has a deep history with roots that have been serving members of Southeast Texas since the early 1940s. Just as the Neches River connects and links our neighboring cities, Neches FCU is the heartbeat of financial service, touching and strengthening our community.

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The job skills required for Member Service Representative include Cash Handling, Written Communication, Problem Solving, Initiative, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Service Representative job description and responsibilities

Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.

12/18/2021: Huntsville, AL

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/31/2021: Gastonia, NC

They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.

01/09/2022: Knoxville, TN

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

02/06/2022: Seattle, WA

The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

01/03/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Service Representative jobs

An associate member service also manages membership application requests and evaluates eligibility.

03/03/2022: Idaho Falls, ID

Building member relationships through quality service experiences.

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Process service requests and create authorizations to communicate transportation details to partners.

01/31/2022: Atlanta, GA

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.

02/15/2022: Danbury, CT

Provided great member service that reflected on repeat and referral members.

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Step 3: View the best colleges and universities for Member Service Representative.

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